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Loss Mitigation Liaison

Company: VirtualVocations
Location: Huntington
Posted on: April 6, 2025

Job Description:

A company is looking for a Loss Mitigation Liaison I responsible for managing the loss mitigation process for mortgage loan borrowers.
Key Responsibilities

Manage inbound and outbound calls with delinquent mortgage loan borrowers regarding loss mitigation options and foreclosure
Document consumer interactions and provide information on loss mitigation approvals, declines, and foreclosure processes
Ensure compliance with applicable laws and internal control standards while promoting a diverse environment

Required Qualifications

A combined 4 years of higher education and/or work experience, including at least 1 year in collections or customer service
Proficiency in word processing and spreadsheet software
Ability to communicate effectively and professionally over the phone
Excellent customer service skills

Keywords: VirtualVocations, Huntington , Loss Mitigation Liaison, Other , Huntington, West Virginia

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