Client Support Advocate
Company: VirtualVocations
Location: Huntington
Posted on: April 6, 2025
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Job Description:
A company is looking for a Client Support Advocate to ensure a
positive experience for schools and families receiving
services.
Key Responsibilities
Serve as a responsive and empathetic point of contact for schools
and parents/caregivers regarding concerns or complaints
Document responses to concerns and ensure all issues reach
resolution
Provide structured reports and recommendations to enhance service
quality based on feedback and complaint data
Required Qualifications
Bachelor's or master's degree in social work, psychology,
healthcare administration, or a related field
3+ years of experience in client advocacy, patient experience,
customer service, or a similar role in healthcare or behavioral
health
Ability to analyze data and present actionable insights to
leadership teams
Experience working with pediatric populations, schools, or families
is a plus
Bilingual candidates fluent in Spanish are preferred
Keywords: VirtualVocations, Huntington , Client Support Advocate, Other , Huntington, West Virginia
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