Service Desk Workflow Coordinator
Company: VirtualVocations
Location: Huntington
Posted on: April 6, 2025
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Job Description:
A company is looking for a Service Desk Workflow
Coordinator.
Key Responsibilities
Monitor, track, and assign tickets to appropriate queues, ensuring
timely updates and escalations
Provide personalized support to Owners and C-Level Executives,
maintaining confidentiality and privacy
Document actions and procedures in the ticketing system and assist
team members as needed
Required Qualifications
Minimum of 5 years' experience in an enterprise corporate support
role
At least 3 years of experience with Apple configuration and
support
Experience with Active Directory, MS Office, and both Windows and
Mac environments
Ability to work independently with little supervision
Must be available for on-call support
Keywords: VirtualVocations, Huntington , Service Desk Workflow Coordinator, Other , Huntington, West Virginia
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