Help Desk Level 2 Support
Company: VirtualVocations
Location: Huntington
Posted on: April 6, 2025
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Job Description:
A company is looking for a Help Desk Level 2 Support
Specialist.
Key Responsibilities
Provide Level 2 support for IT-related requests and troubleshoot
incidents
Collaborate with IT teams and managers to manage software, system
tools, and vendor onboarding
Perform SharePoint administration tasks and assist in creating
internal documentation
Required Qualifications
4-year degree in an IT-related field or 4 years of direct IT
support experience
Experience with Atlassian products, particularly Jira Service
Management
Solid experience in SharePoint administration, including
permissions and content management
Experience in an IT support/help desk role, managing a variety of
technical issues
Familiarity with API-related tasks is a plus
Keywords: VirtualVocations, Huntington , Help Desk Level 2 Support, Other , Huntington, West Virginia
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