IT Support Help Desk Representative

Company: VirtualVocations
Location: Huntington
Posted on: April 6, 2025

Job Description:

A company is looking for an IT Support Help Desk Representative 1.
Key Responsibilities

Interact with cross-organizational entities to escalate trouble tickets and restore service quickly
Assist with basic end-user support and respond to trouble calls/alerts/emails in a timely manner
Follow system security procedures, establish user accounts, and improve documentation for problem analysis

Required Qualifications

High School Diploma or GED
0-2 years of relevant work experience
Ability to work any shift during normal operating hours, including weekends
Familiarity with ticket tracking systems
Understanding of system security procedures and guidelines

Keywords: VirtualVocations, Huntington , IT Support Help Desk Representative, Other , Huntington, West Virginia

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